At My Hot Tub Shop, we know that buying your first hot tub can feel a little overwhelming — but it doesn’t have to be. That’s why we’ve made it easy by breaking the planning process down into three key steps:
A – Access
B – Base
C – Cable
There may be other questions along the way, but when it comes to preparing for your hot tub, just remember: it’s as simple as A, B, C.
Hot tubs are large, pre-assembled units, so it’s essential to plan how we’ll get your new spa to its final spot — usually in the garden.
At My Hot Tub Shop, delivery and installation are included in your purchase, but we’ll need to make sure there’s a clear route to your chosen location. Before placing your order, check the full delivery path, including gates, alleyways, side passages, or any narrow access points.
Pay attention to:
Tight corners or sharp turns
Low-hanging obstacles (e.g., guttering, window ledges)
Ground-level obstructions like doorsteps, gas/electric meter boxes
Changes in width along the route — measure at multiple points
We deliver hot tubs on their side using a Spa Kart or Hot Tub Sled, so the height of the hot tub becomes the delivery width. Each model varies in size, so double-check the dimensions of your chosen spa before confirming access.
Need help checking access? Our team is happy to talk it through with you.
Popular Hot Tub Base Options
Patio: A well-constructed, level patio is an ideal surface. Ensure it’s free from cracks or uneven areas to avoid stress on the hot tub shell.Additional Considerations
Cover Lifter Clearance: If you’ve selected a cover lifter, you’ll need at least 460mm of space behind the hot tub for it to function properly.
Steps Access: Every hot tub needs a strong, stable foundation. Grass, gravel, or soft ground won’t provide the support needed — especially once your spa is filled with water and people. The right base must be flat, level, and able to support the full weight of your hot tub..
Before your hot tub can be installed, a suitable electrical supply must be in place.
Plug & Play Models These require a standard 13-amp outdoor plug socket, which must be RCD-protected for safety.
Standard & Premium Models Most non-plug and play hot tubs need a 32-amp dedicated supply. You’ll find the exact amperage requirement listed in each model’s specification.
Electrical Regulations In the UK, all hot tub electrical work must be carried out by a certified electrician in accordance with local regulations. A valid installation certificate is required before your hot tub can be connected.
When it comes to buying a hot tub, there are several key factors to think about to ensure you pick the perfect model for your lifestyle.
From the hydrotherapy power and electrical requirements, to your available outdoor space and access for delivery, every detail matters. But one of the most important considerations is hot tub capacity.
Ask yourself:
At My Hot Tub Shop, we offer a wide range of 2-person to 7+ person hot tubs, so whether you’re after an intimate retreat or a sociable spa for entertaining, we’ve got you covered.
Need help finding your perfect fit? Contact our expert team today or explore our full hot tub range online.
When choosing the best hot tub for your home, it’s easy to focus on specs, power, and price—but don’t overlook the importance of the seating configuration. How your hot tub is laid out inside will greatly affect comfort, usability, and how well it suits your lifestyle.
Single Lounger / 5 Seats (Most Popular)
This layout offers the best of both worlds:
Twin Lounger / 3 Seats
Also known as a two-lounger or dual-lounger hot tub, this setup is ideal for couples who both want to lie back and enjoy the full lounger experience.
All-Seater Hot Tub
Perfect for social butterflies! This layout removes the lounger in favour of more upright seating—usually seven seats in total in a square model.
At My Hot Tub Shop, we believe in giving you more for your money. That’s why we include all the essential extras you need to get started with your hot tub.
When you purchase a hot tub from us, here’s what comes included as standard:
Our Top Recommended Accessory: The Hot Tub Cover Lifter
The cover lifter is by far our most popular and highly recommended accessory—and for good reason:
Although our hot tubs are designed to a very high specification, additional features are available to enhance your hot tub experience.
Having chosen the industries leading Gecko Alliance controls for our hot tubs, we are able to offer you the following upgrade choices;
Gecko in.touch 2 – The in.touch 2 enables you to control your hot tub from either a tablet or smartphone.
This is because the system creates a link between the hot tub and internet router. By downloading the free in.touch 2 application you can easily control and review your hot tub from home and away.
Plug & Play hot tubs are becoming very popular and are a great option for many people. A Plug & Play hot tub will not, by its nature, be as powerful as a 25 or 32 amp hot tub.
We have created our Plug & Play hot tubs with clever variable boost massage controls that allow the full power of the pump to be directed to certain seats/loungers all at once.
If you are looking for a hot tub with extra power, then a higher specification, a 25 or 32 amp model, will be more suited.
When you first start looking at hot tubs, they can look quite large and overbearing. The standard size of a hot tub to suit and comfortably fit the average family is approx. 2.0-2.1m square. If space is of premium, then we do offer smaller models that can overcome this.
TIP: To visualise this space allocation in your garden, you can utilise any patio tables and chairs to place in the area you want your hot tub. Spreading them out to the approximate size, will give you a rough understanding of the volume of space that will be taken up by the hot tub.
We have delivered and installed thousands of hot tubs over the years and the process is normally undertaken by two installation technicians.
If you wish to pay for your hot tub outright then we simply require a £100 deposit to secure your hot tub. We will then start to plan the next steps with regards to delivery dates. When we arrange and confirm the delivery date, we will then request for the balance of payment to be made prior to the delivery.
Payment can be made by all major debit and credit cards in-store or over the telephone. You can arrange a bank transfer to our bank, or we can take the payment via a one-off direct debit from your chosen account.
The team will arrive on the agreed delivery day and unload the hot tub from the delivery truck. The hot tub will be wheeled in using the industry standard SpaKart or SpaSled. At this point, the hot tub will be on its side to provide the narrowest option for access.
In most cases, the first thing the delivery team will do is to start collecting water from your garden hose in a large water reservoir bag. This is to save time and to ensure that your hot tub is running and heating as quickly as possible. The team will take the hot tub to its final position and lay it down on to the base. You can review the position and orientation and let the team know when it’s where you would like it.
Next, the team will connect the electrics and fit the accessories such as the cover lifter if ordered. The cover will be fitted, and the security straps fixed to the hot tub. As soon as the hot tub has been wired and fitted, the team will use a submersible pump to pump the water from the reservoir bag into the hot tub.
When your hot tub is full, a team member will take you through the usage of the chemical starter kit that will be included and give you tips and advice on maintenance and managing your hot tub. As proud members of BISHTA, we must now shock dose your hot tub before handing it over to you. This is a requirement of all BISHTA members as your hot tub would have been water tested in the factory and we must ensure to use a shock dose to hand over your hot tub with a level of sanitiser administered.
A full demonstration of the hot tub controls will be given and the hand over paperwork completed.
Now your hot tub will be heating to the set temperature and this usually, on average takes an approximate 8 – 10 hours. It is best practice to wait for the temperature to reach the set point and the shock dose administered to reduce before using your hot tub for the first time.
If you are interested in finding out more about the range of Hot Tubs we offer, why not call us today on
UK Hot Tubs: 02382 687 005 | Spafix: 02393 541 154
Our team would be delighted to help you with any questions or queries you might have, and we will endeavour to get back to you as soon as we can.
